Returns & Exchanges

We want you to feel confident and comfortable in your Jaanuu scrubs, which is why we offer a seamless 30-day return and exchange window for all unwashed and unworn items. Whether you need a different size or a new style, our process is designed to get you back to work in gear you love.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Generate and print a prepaid shipping label directly from the portal, or opt for a QR code for a printer-free drop-off experience.

• 3.
  Package Your Items

  Place your items in their original packaging if possible, ensuring all tags remain attached and the garments are in original condition.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once it arrives at our warehouse.